WorldHost

WorldHost 2017-03-19T14:36:12+00:00

Course

PLEASE NOTE THAT THIS COURSE IS ONLY OFFERED IN FRENCH

Course Reference: 300 HOTE

Course Title: WorldHost ® – Fundamentals (previously known as SuperHost ®)

Training Sector: Tourism and Hospitality

Description: WorldHost fundamentals program was developed by Tourism British Columbia. This one-day course teaches front-line employees the skills and techniques needed for world-class service professionalism.

Main Themes:

  • Understand the importance of excellent customer service
  • Learn how to communicate more effectively and efficiently with customers
  • Learn how to demonstrate attentiveness to customer needs
  • Understand the social and economic contribution of a healthy tourism industry.

Prerequisites : None

Objective / Certificate: A provincial certificate of qualification is issued to those who pass the final exam.

Duration: 8 hours

Cost: $105

Registration

No scheduled course

More information

Questions? Please feel free to contact us by email: admission@educacentre.com or by phone at: : 604.708.5100 ext 1602

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