Social Support Worker Diploma

Contribute to the well-being of others! Help and support, with respect and empathy, people experiencing personal, family and social challenges, with the aim of contributing to their well-being and giving them back the power to act.

Description

At the end of this Social Support Worker Diploma, the student will be able to greet and accompany, respectfully and with empathy, people facing personal, interpersonal and social challenges, with the aim of contributing to their well-being. The helping relation is at the very heart of all his/her interventions. Through observation and his/her professional judgment, he/she assesses the person’s needs and uses intervention techniques that are appropriate depending on the situation, and he/she ensures the follow-up and reassessment of actions implemented in order to give back the power to act to the vulnerable clients he/she assists. While being self-sufficient, he/she is able to work as part of a team. As the key player, he/she possesses the ability to collaborate both with other health services and with the community and the entourage of the person you are assisting. 

Graduates of the Collège Éducacentre have skills that are adapted to the labour market and adaptable to its future evolution. The students’ innovativeness, respect, engagement, open-mindedness and communication skills in French and in English set them apart from others.

Career occupation

NOC : 42201 – Social and community service workers

  • Aboriginal outreach worker
  • Addictions worker
  • Child and youth worker
  • Community development worker
  • Community service worker
  • Crisis intervention worker
  • Developmental service worker
  • Family service worker
  • Mental health worker
  • Rehabilitation worker – social services
  • Women’s shelter supervisor
  • Youth worker

This program has been approved by the Private Training Institutions Regulatory Unit (PTIRU) of the Ministry of Post-Secondary Education and Future Skills.

Courses

Programme duration
1335 hours – 70 weeks for full time (without the breaks)

Students can expect 5 to 7 hours of homework and studies per week of each course.

Combined delivery:
All courses are delivered through an online platform Moodle with the exception of work experience.

Students required a computer with a camera.

Title of Course/Work Experience Component Hours
TSO 101 – Foundations of Social Work 45
TSO 102 – Helping Relation in Social Work 45
TSO 103 – Professional Identity 45
PSY 101 – Human Development  45
FRA 100 – French Writing 45
COM 101 – Interpersonal Communication  45
TSO 104 – Key approaches in Social Intervention 60
TSO 105 – The context of the Social Work Profession 45
TSO 108 – Observation practicum 40
TSO 106 – Social and Contemporary Issues: Aboriginal People and Newcomers 45
TSO 107 – Understanding and intervene with Youth People and Families 60
ANG 104 – English: Speaking and Listening  80
TSO 201 – Addiction and Dependency 60
TSO 202 – Clients with Special Needs 45
TSO 203 – Mental Health and Crisis Management 45
TSO 206 – Social and Contemporary Issues: Homelessness, Prison Environment and End-of-Life Care 45
ANG 102 – English Writing 60
TSO 204 – Gender Realities 60
TSO 207 – Understanding and intervene with Elderly People 60
TSO 205 – Stages of the Intervention Process 45
TSO 208 – Intervention Techniques 45
TSO 209 – Intervention and Group Facilitation 45
TSO 210 – Drafting of Documents 45
TSO 211 – Practicum  180
TOTAL HOURS 1335 hours

Admission requirements

  • Proof of high school completion or equivalent. Mature students (19 years old) may be considered for admission.
  • Successful completion of French Studies 12, or equivalent with a grade of C (60%) or better OR completion of the College Éducacentre French Writing Assessment. 
  • Letter of motivation written by the applicant 
  • Canadian Citizenship or Permanent Resident  or Study Permit
  • Two letters of recommendation

The following conditions must be met before the first practicum:

  • Provide a valid criminal record check, requested from the Ministry of Public Safety and Solicitor General of British Columbia
  • Evidence of up-to-date immunization / vaccinations and other vaccines to be received according to the requirements of the internship establishment
  • First Aid Level

Tuition fees

7475 $ +  1014,33$ for textbook (textbook prices are provisional and subject to change)  + $ 35  for the registration fee

Financial aid :
Visit our Scholarships and Financial Aid page (Bourses et aides financières, in French) for information on scholarships offered by Collège Éducacentre, and other sources of financial aid.

It is also possible to be funded for college programs under certain conditions. If you are or have been unemployed in the last 5 years, you are a single parent or if you receive social assistance benefits, you may be eligible for financial aid. To find out more about the conditions and the process to follow, please contact the WorkBC agency closest to you: workbc.ca

Students can start the program in the fall, winter or spring.

Refund policy:
Please refer to our full refund policy (in French)

To register

1 – Prepare Your Documents

  • Photo ID (federal or provincial government issued)
  • Proof of status (different from your photo ID)
  • Eligible statuses:
    • Canadian citizen
    • Permanent resident
    • Refugee with permission to study

👉 Check the specific admission requirements for your chosen program (see the “Admission Requirements” tab).

2 – Admission Application

Step 1 – Submit your admission application

    • Apply online through the admission portal.
    • You can save your progress and return later to complete the form.

⚠️ Submitting falsified documents may result in serious penalties.
⚠️ Missing information may delay or prevent the processing of your application.

Step 2 – Take a French placement test

👉 Watch the explanatory video, in French HERE

    • The test is sent after your application and admission fee payment are confirmed.
    • Online test, maximum duration: 3 hours
    • 3 sections:
      • Grammar (multiple choice)
      • Reading comprehension
      • Writing (250–300 words)

Step 3 – Admission confirmed

3 – Course Registration

👉 Watch the explanatory video

Contact

For more information, contact your student advisor by email at info.its@educacentre.com or by phone at 604.708.5100, ext. 1405.

Description

At the end of this Social Support Worker Diploma, the student will be able to greet and accompany, respectfully and with empathy, people facing personal, interpersonal and social challenges, with the aim of contributing to their well-being. The helping relation is at the very heart of all his/her interventions. Through observation and his/her professional judgment, he/she assesses the person’s needs and uses intervention techniques that are appropriate depending on the situation, and he/she ensures the follow-up and reassessment of actions implemented in order to give back the power to act to the vulnerable clients he/she assists. While being self-sufficient, he/she is able to work as part of a team. As the key player, he/she possesses the ability to collaborate both with other health services and with the community and the entourage of the person you are assisting. 

Graduates of the Collège Éducacentre have skills that are adapted to the labour market and adaptable to its future evolution. The students’ innovativeness, respect, engagement, open-mindedness and communication skills in French and in English set them apart from others.

Career occupation

NOC : 42201 – Social and community service workers

  • Aboriginal outreach worker
  • Addictions worker
  • Child and youth worker
  • Community development worker
  • Community service worker
  • Crisis intervention worker
  • Developmental service worker
  • Family service worker
  • Mental health worker
  • Rehabilitation worker – social services
  • Women’s shelter supervisor
  • Youth worker

This program has been approved by the Private Training Institutions Regulatory Unit (PTIRU) of the Ministry of Post-Secondary Education and Future Skills.

Courses

Programme duration
1335 hours – 70 weeks for full time (without the breaks)

Students can expect 5 to 7 hours of homework and studies per week of each course.

Combined delivery:
All courses are delivered through an online platform Moodle with the exception of work experience.

Students required a computer with a camera.

Title of Course/Work Experience Component Hours
TSO 101 – Foundations of Social Work 45
TSO 102 – Helping Relation in Social Work 45
TSO 103 – Professional Identity 45
PSY 101 – Human Development  45
FRA 100 – French Writing 45
COM 101 – Interpersonal Communication  45
TSO 104 – Key approaches in Social Intervention 60
TSO 105 – The context of the Social Work Profession 45
TSO 108 – Observation practicum 40
TSO 106 – Social and Contemporary Issues: Aboriginal People and Newcomers 45
TSO 107 – Understanding and intervene with Youth People and Families 60
ANG 104 – English: Speaking and Listening  80
TSO 201 – Addiction and Dependency 60
TSO 202 – Clients with Special Needs 45
TSO 203 – Mental Health and Crisis Management 45
TSO 206 – Social and Contemporary Issues: Homelessness, Prison Environment and End-of-Life Care 45
ANG 102 – English Writing 60
TSO 204 – Gender Realities 60
TSO 207 – Understanding and intervene with Elderly People 60
TSO 205 – Stages of the Intervention Process 45
TSO 208 – Intervention Techniques 45
TSO 209 – Intervention and Group Facilitation 45
TSO 210 – Drafting of Documents 45
TSO 211 – Practicum  180
TOTAL HOURS 1335 hours

Admission requirements

  • Proof of high school completion or equivalent. Mature students (19 years old) may be considered for admission.
  • Successful completion of French Studies 12, or equivalent with a grade of C (60%) or better OR completion of the College Éducacentre French Writing Assessment. 
  • Letter of motivation written by the applicant 
  • Canadian Citizenship or Permanent Resident  or Study Permit
  • Two letters of recommendation

The following conditions must be met before the first practicum:

  • Provide a valid criminal record check, requested from the Ministry of Public Safety and Solicitor General of British Columbia
  • Evidence of up-to-date immunization / vaccinations and other vaccines to be received according to the requirements of the internship establishment
  • First Aid Level

Tuition fees

7475 $ +  1014,33$ for textbook (textbook prices are provisional and subject to change)  + $ 35  for the registration fee

Financial aid :
Visit our Scholarships and Financial Aid page (Bourses et aides financières, in French) for information on scholarships offered by Collège Éducacentre, and other sources of financial aid.

It is also possible to be funded for college programs under certain conditions. If you are or have been unemployed in the last 5 years, you are a single parent or if you receive social assistance benefits, you may be eligible for financial aid. To find out more about the conditions and the process to follow, please contact the WorkBC agency closest to you: workbc.ca

Students can start the program in the fall, winter or spring.

Refund policy:
Please refer to our full refund policy (in French)

To register

1 – Prepare Your Documents

  • Photo ID (federal or provincial government issued)
  • Proof of status (different from your photo ID)
  • Eligible statuses:
    • Canadian citizen
    • Permanent resident
    • Refugee with permission to study

👉 Check the specific admission requirements for your chosen program (see the “Admission Requirements” tab).

2 – Admission Application

Step 1 – Submit your admission application

    • Apply online through the admission portal.
    • You can save your progress and return later to complete the form.

⚠️ Submitting falsified documents may result in serious penalties.
⚠️ Missing information may delay or prevent the processing of your application.

Step 2 – Take a French placement test

👉 Watch the explanatory video, in French HERE

    • The test is sent after your application and admission fee payment are confirmed.
    • Online test, maximum duration: 3 hours
    • 3 sections:
      • Grammar (multiple choice)
      • Reading comprehension
      • Writing (250–300 words)

Step 3 – Admission confirmed

3 – Course Registration

👉 Watch the explanatory video

Contact

For more information, contact your student advisor by email at info.its@educacentre.com or by phone at 604.708.5100, ext. 1405.

Program accredited by

PTIRU's shield
This program has been approved but the Private Training Institutions Regulatory Unit (PTIRU) of the Ministry of Post-Secondary Education and Future Skills. Training
Designated B.C. Private Training Institutions Regulatory Unit & Shield Design mark is a certification mark owned by the Government of British Columbia and used under licence.

Program recognized by

The Education Quality Assurance (EQA) designation is available to public and private institutions in B.C. that meet or exceed quality assurance standards set by the province of B.C.

Program funded by

This initiative is made possible through funding from Health Canada.