Continuing education

SuperHost certificate

Looking for a job in the field of customer service or tourism? The SuperHost certificate is for you! Created by the province’s Ministry of Tourism, this certificate trains you and makes you understand the importance of having top-notch customer service skills. This is an important asset in the job market!

Course description

** Please note that this course is only offered in French **

Course reference: 300 HOTE

Course title: SuperHost ® – Basics – (formerly known as WorldHost ®)

Training sector: Tourism and Hospitality

Description: The SuperHost program is developed by Tourism British Columbia. This one-day course teaches front-line employees the skills and techniques needed for world-class service professionalism..

Main themes: 

  • Understand the importance of excellent customer service
  • Learn how to communicate more effectively and efficiently with customers
  • Learn how to demonstrate attentiveness to customer needs
  • Understand the social and economic contribution of a healthy tourism industry.

Prerequisite: None

Objective / Certificate: A provincial certificate of qualification is issued to those who pass the final exam.

Duration: 8 hours

Cost : 105$

Refund :
The student, or a person acting on their behalves, may receive a full refund if they notify the College at least 24 hours before the start of classes. The notice must be sent in writing to After this period, no refund will be granted. The refund will be issued within 30 days of the request.


More information

If you have any question, do not hesitates to contact us via email at or by phone at 604.708.5100 poste 1101.